Posted by Brooks & Brent Wilson on 10/1/2015 to FAQ (Frequently Asked Questions)
First, for those of you who have shopped our local garden center in McDonough, GA over the past 30 years and have heard that Wilson Bros is "going out of business," we want to say that this is not true. Wilson Bros will continue to serve Henry County and in fact the entire United States now and in the future. You can shop over 1,000 varieties of our plants here in our online store and there's FREE SHIPPING on anything and everything you order.
We, Brent, Brooks and the rest of the staff at Wilson Bros, want to express our sincere appreciation to all of our local garden center customers and staff members who have contributed to making our business possible and an ongoing success; from the start back in 1989, to the present. We are and will always be forever grateful for your support.
Okay, now to the status of the garden center...
Due to the massive growth of our online business (WilsonBrosGardens.com) over the past few years, and the needs and requirements necessary to maintain excellent plant quality and customer service to our local and online customers nationwide, we were faced with making the very difficult, in fact gut-wrenching decision, to close the open-to-the-public garden center in McDonough, GA until further notice.
With the closing of the nursery and garden center, we’ve been receiving a lot of questions from folks regarding what's going on and where we're going from here. The future is impossible to know, but we’d like to answer some of those questions here.
Is Wilson Bros going out of business?
No, as mentioned, Wilson Bros is not going out of business. There have been three components to Wilson Bros: The Online Store, The Garden Center, and the Landscaping Services.
The Online Store
Our online store, WilsonBrosGardens.com, will continue as usual to offer and ship a wider-than-ever selection of plants and trees locally and throughout the United States (excluding the states of Alaska, California and Hawaii). More about why we can't ship to these three states
The Landscaping Services
Wilson Bros Landscape, owned and operated by our brother Brian Wilson and his excellent staff of professional designers and installers, will continue to provide its design and installation services as usual to local clients in the Atlanta metro and surrounding areas. Visit WilsonBrosLandscape.com
The Garden Center
As mentioned, the Garden Center in McDonough, GA was closed in October 2018 until further notice. Closing the garden center was a very difficult decision for us to make but the good news is our local customers can still shop our ever-growing variety of plants and trees right here from the website. Our garden center newsletter subscribers will be the first to know if and when we reopen the garden center.
Will local customers be able to pick up online orders?
Presently (November 2018), depending on order size, all online orders from local customers will be delivered at no charge via our trucks or UPS. We are in the process of working out the details to see if we can allow orders placed by local customers to be picked up at the nursery in McDonough, GA. As soon as we know we’ll put the word out in an email newsletter.
How can I get Wilson Bros knowledge and advice?
In WilsonBrosGardens.com, you'll find a huge database of helpful Advice and How-To articles published by Brent & Brooks and other staff members and horticutural experts. Because they're online, these articles and the advice they contain are accessible 24/7 every day!
To search the Advice Articles you can use the lower search box at the top-center of every page on the website (outlined in red below). For example, if you want to find articles having to do with planting and caring for Azaleas just type the word "azalea" in the Advice search box and a list of relevant articles will appear.
If you want to search for plants and know what you're looking for you can just type the name or the type of plant in the Search PLANTS box, outlined in red above. For example, if you want to see all the camellia varieties we have in stock just type the word "camellia" in the Plants Search and it will show you all of the 130-plus varieties we are now offering. If you want to browse our plants by category you can click on the Plants & Trees tab in our navigation bar, highlighted in yellow above.
Other ways to contact Wilson Bros with your questions
On every Plant Page in WilsonBrosGardens.com you'll find the "Questions about this item? Ask here >" link just to the right of the main plant picture, as outlined in red in the snip below. You can click on this link and ask us any question about the plant. We check for and answer all incoming questions several times daily.
If you can't find the answer to your question in WilsonBrosGardens.com, or would like to contact us personally, feel free to email us at [email protected] or by using the Contact Us form here in the website.
Need help placing an online order?
If you need help placing an order call (770) 573-1778. If none of our representatives are available at the moment to take your call please leave a message and we'll get back to you ASAP!
Wilson Bros looks forward to assisting you now and in the future with any of your gardening needs or questions. As always, don't hesitate to contact us with questions or suggestions. We're all ears!
Plant Long & Prosper!
Brooks & Brent
Questions? Contact Us!